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Disabled refuge systems rely on more than just control panels and outstations. To function effectively and in full compliance with BS 5839-9 and Equality Act requirements, they also require a range of carefully selected accessories that support usability, visibility, accessibility, and safe operation. At FireSense, we offer a comprehensive selection of disabled refuge accessories designed to work seamlessly with the Vox Ignis Lexicomm system and other compatible platforms. Our range includes high-quality assist call plates, pull cords, cancel plates, over-door indicators, and refuge signage – all manufactured for reliability in demanding environments.
Essential Components for an Effective Emergency Call System
Our accessory range helps ensure that every user—regardless of ability—can activate an emergency call and understand that their alert has been received. Whether it’s a tactile button with Braille for visually impaired users or a highly visible over-door light plate to indicate activation, these additions are vital to a compliant and inclusive installation.
Assist Call Plates and Cancel Plates
We stock Vox Ignis Assist Call Plates in a range of finishes, including IP66-rated stainless steel models suitable for harsh or wet environments. These wall-mounted units include a clear pushbutton, and selected models also feature Braille labelling for improved accessibility. The matching cancel plates allow users or staff to reset the call quickly after assistance has been provided. Both assist and cancel plates are available in white or stainless steel, and several models meet ingress protection requirements for washdown or industrial areas.
Pull Cords for Emergency Activation
Designed for installation in toilets and refuge points, Vox Ignis Assist Call Pull Cords allow users to raise an alert from a seated or floor-level position. We stock both white and stainless steel variants, each with a 2.8m length, clear red activation handles, and dual-position pulls to meet accessibility best practices. Pull cords are ideal for accessible WCs, shower rooms, and locations where reaching a wall-mounted plate may not be possible.
Over-Door Plates
Visual feedback is a critical part of any emergency call system. Our Over-Door Plates are fitted above room entrances or corridors and illuminate clearly when a call is active. These indicators alert staff or responders that help is needed inside. Available in white or stainless steel, they are compatible with Vox Ignis systems and designed for fast installation.
Refuge Signage
Clear, legally compliant signage helps building users locate refuge points and understand how to use the system. Our ‘Refuge Point Keep Clear’ Signs are printed on durable rigid plastic, designed for use in stairwells, lobbies, or corridors. They support clear wayfinding and help keep emergency communication points accessible and obstruction-free.
Designed for Integration and Compliance
All accessories in this category are selected for compatibility with the wider Vox Ignis Lexicomm and Baldwin Boxall Omnicare systems. Whether you are planning a new installation or upgrading an existing EVC system, these components ensure full coverage, safe communication, and compliance with BS 8300, BS 9999, and Part M of the Building Regulations. Need help choosing the right accessories for your disabled refuge system? Contact our team for tailored advice and product recommendations.