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Disabled Refuge Control Panels
Disabled Refuge Control Panels are a vital part of any emergency voice communication (EVC) system, ensuring that people who need assistance during a building evacuation—such as those with limited mobility—can communicate clearly with safety personnel from designated refuge points. These panels serve as the central monitoring and control hubs for connected disabled refuge outstations, providing real-time communication and system status visibility during emergencies. At FireSense, we supply a wide range of industry-approved control panels, including advanced systems from trusted manufacturers such as Baldwin Boxall and Vox Ignis. Each unit is designed to support effective and compliant disabled refuge provision in accordance with BS 5839-9 standards.
Control and Clarity When It Matters Most
Disabled refuge control panels enable building staff or fire marshals to receive and respond to emergency calls placed from refuge areas. These systems are installed in a secure location, often near the fire panel or control room, and are typically connected to outstations via a wired loop. Whether you're installing a standalone system or a networked multi-point system across several floors or zones, our selection includes both compact and scalable solutions.
Leading Product Range
Baldwin Boxall Omnicare Control Panel
A well-established choice in large buildings and public facilities, the Baldwin Boxall Omnicare system allows flexible configuration of multiple outstations. It offers clear, full-duplex audio communication and intuitive operation for use in high-pressure emergency scenarios.
Vox Ignis Lexicomm Series
The Lexicomm range is known for its versatility, offering both standalone and networked control panels. With models available in 2, 4, and 8 line master stations, as well as system expander panels and network repeaters, Lexicomm panels suit a variety of project sizes—from single-floor installations to large, complex buildings.
- Standalone Master Stations are ideal for smaller installations that do not require networking but still need full compliance and reliability.
- Network Master Stations provide the backbone of larger systems, allowing multiple panels and outstations to communicate across a secure digital network.
- Expander Panels and Repeaters enable installations to scale easily, offering coverage across additional zones or floors.
- The 8 Line Touch-Screen Master Station offers a modern interface with enhanced usability, making it suitable for fast-paced environments where quick visual recognition and response are critical.
Vox Ignis Assist Call Master Station
This unit is often paired with accessible toilet alarms or assistance systems, expanding the utility of your EVC setup while maintaining a unified control point.
Vox Ignis Remote Alarm Panel
A compact option for staff who require access to system status without a full master control panel. Ideal for reception desks or secondary monitoring locations.
Applications
Our disabled refuge control panels are widely used across:
- Commercial buildings
- Hospitals and healthcare facilities
- Educational institutions
- High-rise residential developments
- Retail complexes and shopping centres
- Transport hubs, including airports and stations
Each product is chosen for reliability, clarity, and ease of use, ensuring that vulnerable occupants are never left without a means of communication during an emergency.
Compliance and Quality Assurance
All control panels in our range are fully compliant with BS 5839-9 and meet the requirements of the Equality Act 2010. The systems feature fault monitoring, visual indicators, and are supported by backup power, ensuring performance even during mains failure.
Expert Advice and Support
Not sure which system is right for your building? Our team can advise on specification, configuration, and compatibility, helping you meet both legal responsibilities and practical needs. Whether you need a single-line solution or a large-scale networked system, we can assist with choosing the most appropriate products for your project. Ensure peace of mind with a dependable, fully compliant disabled refuge control system. Browse our range of control panels today or contact us for expert assistance.