About Firesense

Trusted Fire Detection Distribution Since 1992

Firesense is one of the UK’s leading independent fire detection distributors, supporting installers nationwide with trusted products, technical expertise and dependable service for more than 30 years.

Who we are

Built on technical expertise and reliable service.

Founded in Tunbridge Wells in 1992, Firesense began as a specialist manufacturer of conventional fire alarm control panels under the Concept brand. Today, we are one of the UK’s leading independent distributors, supporting professional fire and security installers with trusted products, technical knowledge and dependable service.

Independent Advice

We recommend the right solution for the project, rather than limiting customers to a single manufacturer or product range.

Practical Technical Support

Our team understands real installation challenges and provides knowledgeable, practical support to help customers get it right first time.

Reliable Nationwide Supply

Strong manufacturer partnerships and extensive stockholding help keep projects moving with fast dispatch and nationwide delivery.

Meet the team

Experienced, approachable and ready to help.

Behind Firesense is a knowledgeable team committed to excellent service, dependable supply and practical technical support. Open each profile to get to know the people behind the business.

Managerial Team

Management Team

Dan

Meet Dan
Dan is the person everyone turns to when a fire detection question gets complicated. With years of experience and an impressive depth of system knowledge, he is rarely stuck for an answer. Give him a black coffee and mention fire detection, though, and you may want to clear your diary. [email protected] 01892 481100
Management Team

Luciano

Meet Luciano
Whether he is at a festival or deep inside a spreadsheet, Luciano is known for his attention to detail. After more than 16 years at Firesense, his product knowledge and calm, reassuring approach have made him a key part of the management team. If Luciano is handling it, it is in safe hands. [email protected] 01892 481100
Accounts & Management

Wendy

Meet Wendy
At the heart of Firesense is Wendy, whose accounts expertise keeps everything running smoothly behind the scenes. A cat lover, trusted adviser and someone who can make even the most complicated query feel manageable, Wendy is an essential part of the Firesense family. Rumour has it a vodka may occasionally feature after a busy week. [email protected] 01892 481100
Management Team

Paul

Meet Paul
Paul has been a hugely valued member of the Firesense management team for more than 15 years. Between his many hobbies, you will most likely spot him on his bike — or hear him arriving before you see him. As he heads towards retirement, his experience, humour and knowledge will be greatly missed, although we suspect he will have plenty of time for a cider or two. [email protected] 01892 481100

Account Managers

Account Manager

Keith

Meet Keith
Keith is one of Firesense’s expert Account Managers and one of the friendliest voices you are likely to hear on the phone. A dedicated Arsenal supporter and self-confessed Pot Noodle fan, he brings the same enthusiasm to supporting customers as he does to football. Firesense does not hold the Arsenal part against him. [email protected] 01892 481100
Account Manager

Delphine

Meet Delphine
Delphine has been part of Firesense for more than 13 years and brings outstanding knowledge of fire detection products to every customer conversation. A big animal lover, she once spent a year in Sri Lanka helping care for elephants — which is probably why very little phases her. She is also known to appreciate a good glass of wine after a busy week. [email protected] 01892 481100
Account Manager

Dave

Meet Dave
With more than 14 years at Firesense, Dave is an experienced Account Manager who knows his products and his customers inside out. A football and Marvel fan, he is also famously easy to hear coming from a mile away. What he lacks in quietness, he more than makes up for in customer support and willingness to go the extra mile. [email protected] 01892 481100
Account Manager

Brian

Meet Brian
Usually found with a croissant nearby, Brian is an established Account Manager with a sharp sense of humour and a serious amount of product knowledge. By day, he supports customers with practical advice. By night, he is likely to be adding to his vinyl collection. [email protected] 01892 481100
Account Manager

Shannon

Meet Shannon
Shannon is the final member of the Account Management team, but certainly not the least. A fan of Highland cows, the great outdoors and all things purple, she brings the same energy and positivity to supporting customers as she does to everything else. [email protected] 01892 481100

Warehouse Team

Warehouse Team

Jeff

Meet Jeff
Jeff helps keep Firesense orders moving from shelf to site. Outside work, he is a dedicated carp fisherman, Northern Soul fan and proud Millwall supporter. He may not always agree with your football team, but he will make sure your order is handled properly.
Warehouse Team

Colin

Meet Colin
Colin is an important part of the warehouse operation, helping keep stock organised and orders moving efficiently. When he is not at Firesense, he enjoys guitars, Lego and generally keeping himself busy.
Warehouse Team

Danny

Meet Danny
Danny is a husband, father of four and proud West Ham supporter. He gives 100% whether he is at work or in the gym, where he trains three times a week. He is usually smiling, always happy to help and, by his own account, makes a seriously good cup of tea.
Warehouse Team

Pete

Meet Pete
Pete supports the day-to-day warehouse operation and helps make sure customer orders leave accurately and on time. He is a Tottenham supporter and enjoys gaming when he gets the chance — although apparently not quite as much as he used to.
Warehouse Team

Juliet

Meet Juliet
Juliet has been part of the Firesense family since 2003, originally testing panels before moving into warehousing. Her interests include stained glass making, Warhammer Alpha Legion models, amateur dramatics, historical costuming, antique Black Basalt ceramics and vintage costume jewellery. There is not much she cannot turn her hand to.

Support & Ancillary Team

Firesense Team

Bonita

Meet Bonita
Bonita is an important part of the Firesense team. Full profile coming soon.
Firesense Team

Matt

Meet Matt
Matt is a valued member of the Firesense team and is particularly well known for his appreciation of a good sausage roll. Full profile coming soon.
Firesense Team

Jayne

Meet Jayne
Jayne is part of the wider Firesense team. Full profile coming soon.
Firesense Team

Lily

Meet Lily
Lily is part of the wider Firesense team. Full profile coming soon.
Firesense Team

Sophie

Meet Sophie
Sophie is part of the wider Firesense team. Full profile coming soon.
Why choose Firesense

A distribution partner that understands your work.

Technical Expertise

From product advice to system guidance, our experienced team provides practical support shaped by real-world fire detection knowledge.

Fast & Reliable Supply

We hold extensive stock across a broad range of fire detection and life safety products, helping installers meet demanding project deadlines.

Trusted Manufacturer Partnerships

We work with respected fire detection manufacturers, giving customers access to proven, compliant and high-performance solutions.

Dedicated Account Management

Our Account Managers take the time to understand your business, your customers and the support you need to deliver successful installations.

Warehouse & Distribution Centre
Our facilities

Supporting installers nationwide.

Operating from our Tunbridge Wells warehouse and distribution centre, Firesense maintains strong availability across leading fire detection product ranges.

  • Rapid dispatch and nationwide delivery
  • Extensive stockholding across leading brands
  • Technical support operations
  • Trade customer collections
  • Efficient warehouse and distribution processes
Why installers choose Firesense

Knowledge, stock and support when it matters.

30+ Years Industry Experience
Independent UK Distributor
Extensive UK Stockholding
Next-Day Delivery Available
Experienced Technical Support
Leading Fire Detection Brands
Nationwide Installer Support
Dedicated Account Management
Get in touch

Need support with your next fire safety project?

Speak to the Firesense team for product advice, technical support, stock availability or a competitive quote.