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Firesense is one of the UK’s leading independent fire detection distributors,
supporting installers nationwide with trusted products, technical expertise and
dependable service for more than 30 years.
Built on technical expertise and reliable service.
Founded in Tunbridge Wells in 1992, Firesense began as a specialist manufacturer
of conventional fire alarm control panels under the Concept brand. Today, we are
one of the UK’s leading independent distributors, supporting professional fire and
security installers with trusted products, technical knowledge and dependable service.
Independent Advice
We recommend the right solution for the project, rather than limiting customers
to a single manufacturer or product range.
Practical Technical Support
Our team understands real installation challenges and provides knowledgeable,
practical support to help customers get it right first time.
Reliable Nationwide Supply
Strong manufacturer partnerships and extensive stockholding help keep projects
moving with fast dispatch and nationwide delivery.
Meet the team
Experienced, approachable and ready to help.
Behind Firesense is a knowledgeable team committed to excellent service,
dependable supply and practical technical support. Open each profile to
get to know the people behind the business.
Managerial Team
Management Team
Dan
Meet Dan
Dan is the person everyone turns to when a fire detection question gets complicated.
With years of experience and an impressive depth of system knowledge, he is rarely
stuck for an answer. Give him a black coffee and mention fire detection, though,
and you may want to clear your diary.
[email protected]01892 481100
Management Team
Luciano
Meet Luciano
Whether he is at a festival or deep inside a spreadsheet, Luciano is known for his
attention to detail. After more than 16 years at Firesense, his product knowledge and
calm, reassuring approach have made him a key part of the management team. If Luciano
is handling it, it is in safe hands.
[email protected]01892 481100
Accounts & Management
Wendy
Meet Wendy
At the heart of Firesense is Wendy, whose accounts expertise keeps everything running
smoothly behind the scenes. A cat lover, trusted adviser and someone who can make even
the most complicated query feel manageable, Wendy is an essential part of the Firesense
family. Rumour has it a vodka may occasionally feature after a busy week.
[email protected]01892 481100
Management Team
Paul
Meet Paul
Paul has been a hugely valued member of the Firesense management team for more than
15 years. Between his many hobbies, you will most likely spot him on his bike — or
hear him arriving before you see him. As he heads towards retirement, his experience,
humour and knowledge will be greatly missed, although we suspect he will have plenty
of time for a cider or two.
[email protected]01892 481100
Account Managers
Account Manager
Keith
Meet Keith
Keith is one of Firesense’s expert Account Managers and one of the friendliest voices
you are likely to hear on the phone. A dedicated Arsenal supporter and self-confessed
Pot Noodle fan, he brings the same enthusiasm to supporting customers as he does to
football. Firesense does not hold the Arsenal part against him.
[email protected]01892 481100
Account Manager
Delphine
Meet Delphine
Delphine has been part of Firesense for more than 13 years and brings outstanding
knowledge of fire detection products to every customer conversation. A big animal lover,
she once spent a year in Sri Lanka helping care for elephants — which is probably why
very little phases her. She is also known to appreciate a good glass of wine after a
busy week.
[email protected]01892 481100
Account Manager
Dave
Meet Dave
With more than 14 years at Firesense, Dave is an experienced Account Manager who knows
his products and his customers inside out. A football and Marvel fan, he is also famously
easy to hear coming from a mile away. What he lacks in quietness, he more than makes up
for in customer support and willingness to go the extra mile.
[email protected]01892 481100
Account Manager
Brian
Meet Brian
Usually found with a croissant nearby, Brian is an established Account Manager with a
sharp sense of humour and a serious amount of product knowledge. By day, he supports
customers with practical advice. By night, he is likely to be adding to his vinyl collection.
[email protected]01892 481100
Account Manager
Shannon
Meet Shannon
Shannon is the final member of the Account Management team, but certainly not the least.
A fan of Highland cows, the great outdoors and all things purple, she brings the same
energy and positivity to supporting customers as she does to everything else.
[email protected]01892 481100
Warehouse Team
Warehouse Team
Jeff
Meet Jeff
Jeff helps keep Firesense orders moving from shelf to site. Outside work, he is a dedicated
carp fisherman, Northern Soul fan and proud Millwall supporter. He may not always agree with
your football team, but he will make sure your order is handled properly.
Warehouse Team
Colin
Meet Colin
Colin is an important part of the warehouse operation, helping keep stock organised and
orders moving efficiently. When he is not at Firesense, he enjoys guitars, Lego and generally
keeping himself busy.
Warehouse Team
Danny
Meet Danny
Danny is a husband, father of four and proud West Ham supporter. He gives 100% whether he
is at work or in the gym, where he trains three times a week. He is usually smiling, always
happy to help and, by his own account, makes a seriously good cup of tea.
Warehouse Team
Pete
Meet Pete
Pete supports the day-to-day warehouse operation and helps make sure customer orders leave
accurately and on time. He is a Tottenham supporter and enjoys gaming when he gets the chance
— although apparently not quite as much as he used to.
Warehouse Team
Juliet
Meet Juliet
Juliet has been part of the Firesense family since 2003, originally testing panels before
moving into warehousing. Her interests include stained glass making, Warhammer Alpha Legion
models, amateur dramatics, historical costuming, antique Black Basalt ceramics and vintage
costume jewellery. There is not much she cannot turn her hand to.
Support & Ancillary Team
Firesense Team
Bonita
Meet Bonita
Bonita is an important part of the Firesense team. Full profile coming soon.
Firesense Team
Matt
Meet Matt
Matt is a valued member of the Firesense team and is particularly well known for his
appreciation of a good sausage roll. Full profile coming soon.
Firesense Team
Jayne
Meet Jayne
Jayne is part of the wider Firesense team. Full profile coming soon.
Firesense Team
Lily
Meet Lily
Lily is part of the wider Firesense team. Full profile coming soon.
Firesense Team
Sophie
Meet Sophie
Sophie is part of the wider Firesense team. Full profile coming soon.
Why choose Firesense
A distribution partner that understands your work.
Technical Expertise
From product advice to system guidance, our experienced team provides practical
support shaped by real-world fire detection knowledge.
Fast & Reliable Supply
We hold extensive stock across a broad range of fire detection and life safety
products, helping installers meet demanding project deadlines.
Trusted Manufacturer Partnerships
We work with respected fire detection manufacturers, giving customers access to
proven, compliant and high-performance solutions.
Dedicated Account Management
Our Account Managers take the time to understand your business, your customers
and the support you need to deliver successful installations.
Warehouse & Distribution Centre
Our facilities
Supporting installers nationwide.
Operating from our Tunbridge Wells warehouse and distribution centre,
Firesense maintains strong availability across leading fire detection
product ranges.
Rapid dispatch and nationwide delivery
Extensive stockholding across leading brands
Technical support operations
Trade customer collections
Efficient warehouse and distribution processes
Why installers choose Firesense
Knowledge, stock and support when it matters.
30+ Years Industry Experience
Independent UK Distributor
Extensive UK Stockholding
Next-Day Delivery Available
Experienced Technical Support
Leading Fire Detection Brands
Nationwide Installer Support
Dedicated Account Management
Get in touch
Need support with your next fire safety project?
Speak to the Firesense team for product advice, technical support,
stock availability or a competitive quote.