EN54 Fire Hub Jeweller

Wireless control and indicating equipment (CIE) for a fire alarm system, supporting intrusion protection devices.

Compliant doesn't mean complicated

Introducing EN54 Fire Hub Jeweller, the Ajax's touchscreen CIE designed for all-around management of a fire safety system. It's easy to install, simple to use, and doesn't require much upkeep. Built-in communicators and a fully wireless device connection allow the system to be quickly deployed and connected to monitoring stations through Ajax apps. With its large touch screen and intuitive interface, the CIE provides detailed system status and alarm notifications, ensuring that staff are immediately aware of any situation.

The CIE also supports EN 50131 (Grade 2) intrusion protection, video surveillance, and automation devices, making it a unified solution for commercial and municipal sites. Each alarm can be supported by visual verification, helping guide the facility staff on responding to the emergency.

Built to stand out

Big screen. Even bigger control.

All mandatory controls a fire safety officer needs are just a tap away. The CIE's ultra-responsive, large, color touch screen is designed for effortless navigation and control of the entire fire alarm system. On-screen event log shows exactly which device and zone need attention — nothing gets missed.

Built-in LED indicators and a buzzer provide instant alerts for alarms, faults, and system status updates. Moreover, the CIE interface speaks your language — just choose the preferred one in settings.

Breaking old ways with powerful apps

EN54 Fire Hub Jeweller works in synergy with free mobile and desktop Ajax apps that seamlessly integrate into security professionals' workflow. Ajax apps allow for managing all devices across the system: fire alarm, intrusion protection, video surveillance, and automation. No programming, no outdated configuration tools — just an intuitive interface for faster installations, easier facility management, and efficient remote service.

All communicators built-in

EN54 Fire Hub Jeweller is fully equipped with all necessary EN 54-25 certified communicators, so there is no need to install additional modules. It provides seamless connectivity between the CIE and fire detectors, sounders, VADs, I/O modules, manual call points, and other system devices. When the manual call point is pressed, the alarm is spread to the sounders and VADs in just 3 seconds. At the same time, the fire alarm event is sent to the monitoring station via Wi-Fi, Ethernet, or 4G (LTE).

Communication between the CIE and system devices

Jeweller communication protocol
Transmits the real-time device statuses, alarms, events, and all measured readings to the Ajax apps.

Wings and TurboWings communication protocols
Transfer visual verifications and large data packets for individual settings such as interface languages and firmware updates.

• Wireless range of up to 1,800 m
• Encrypted two-way radio communication
• Notifications of jamming and connection loss
• Data packet reload in case of transmission errors

Communication with Ajax server and apps

The CIE can be connected to four internet providers simultaneously. It uses an Ethernet/Wi-Fi connection as the primary channel and has two SIM cards that support 2G/4G (LTE) as backups. If the primary channel is lost, the CIE automatically selects the SIM with the strongest signal. Switching between channels takes seconds.

• Ethernet
• Wi-Fi
• Cellular: 2 × SIM 2G/4G (LTE)

Event transmission to the monitoring station

SurGard (Contact ID) protocol
The protocol is commonly used by older versions of monitoring software. Ajax CIE sends events to a SurGard receiver over PSTN or IP. Each event is coded to a 4-digit message in a Contact ID format.

SIA DC-09 protocol (IP-based)
The more modern, secure IP-based protocol developed by the Security Industry Association (SIA). All CIE events are sent as encrypted messages over TCP/IP. Each message includes details like event type, time, and CIE ID in an XML or text format.

Quick installation and easy setup

Ajax Systems redefines how easy and fast a fire alarm can be installed in an industry known for its complexity. EN54 Fire Hub Jeweller comes fully assembled and ready to operate right out of the box. The CIE can be installed in minutes without opening the enclosure to mount it. Insert the internal battery2 into a compartment and provide either 24 or 72 hours of the CIE's backup runtime (depending on the battery model).

All system devices can be added and configured from a smartphone or PC through the Ajax apps, so getting started is as efficient as it gets. There's no need to program complex logic manually — configure the system using human-readable text through an intuitive, self-explanatory interface.

Built for fire safety. Ready for much more.

EN54 Fire Hub Jeweller isn't just a fire alarm CIE — it's a flexible solution for building comprehensive security. It can operate as a standalone fire alarm or as part of an integrated system that combines fire safety, intrusion protection, automation, and even video surveillance. 

Fire alarm system

• Fully compliant with EN 54 and BOSEC
• Reliable detection of smoke and rapid temperature rise
• Audible and visual indication that meet strict regulatory requirements
• Automated control of fire protection and evacuation equipment during fire alarms
• System management via the CIE large touch screen or Ajax apps

Fire alarm combined with intrusion protection

• Compliant with EN 54 and EN 50131 (Grade 2) standards
• Fire alarm, intrusion protection, video surveillance, and automation integrated into a single system
• Support for visual alarm verification, which allows faster threat identification and response
• Enhanced system capabilities through automation
• Complete control of all devices via Ajax mobile and desktop apps

Discover future-proof hardware

• LED indication for showing all mandatory indication as well as individual zone indication
• 60 dB Buzzer to inform about fire alarms and faults
• DESFire Reader for contactless access with Tag or Pass
• SmartBracket mounting panel to install the CIE with no need to disassemble the enclosure 
• Slot for installing an internal battery featuring hot swap without the CIE shutdown
• NC and NO relay outputs for faults and fire alarm transmission
• Tamper button 
• Ethernet connection module
• Wi-Fi antenna
• Two slots for SIM cards
• Jeweller antenna
• Wings antenna

Fast and secure authentication

There are two easy ways for user authentication: via personal codes and via contactless access devices such as Ajax Pass or Tag. Every use of an access device or code is logged and displayed in the app and on the CIE screen, providing full traceability. Facility owners can instantly grant, revoke, or adjust permissions for fire officers or other users remotely in Ajax apps.

Code:
EN54 Fire Hub Jeweller supports up to 200 personal access codes. Each user's code and access rights can be managed remotely in real time via Ajax apps — there is no need to visit the site. If a code is compromised, it can be updated in seconds.

Pass card and Tag key fob:
With Ajax Pass or Tag, a fire officer can authenticate with one move of a hand, presenting the access device to the CIE reader. Each use of a contactless access device is recorded in the event log. The admin can revoke, restrict, or temporarily suspend access devices at any time.

Safety without obstacles

EN54 Line is suitable for a wide range of facilities, from small restaurants and gas stations to schools and office buildings. With a wireless communication range of up to 1,800 meters between the CIE and system devices, it offers reliable performance even across large premises.

To extend coverage even further, the EN54 Fire ReX Jeweller range extender connects to the CIE wirelessly and via Ethernet. Up to 5 range extenders can operate within one Ajax system to expand the network twice as big. It's the perfect solution for multi-story buildings or facilities with thick walls, allowing devices to operate at greater distances without compromising reliability.

• Communication range of up to 1,800 m between the CIE and devices
• Up to 35 km² of coverage with 5 range extenders per CIE
• Support for any device combinations within the CIE limits

Visual verification of alarms

The CIE supports photo and video alarm verification via Ajax MotionCam detectors and security cameras. Integrated in one powerful system, this device combination does the trick. It helps quickly assess the situation, saving users from concerns and monitoring companies from unnecessary dispatches.

Automation for greater safety

EN54 Fire Hub Jeweller supports up to 64 automation scenarios, offering the flexibility to tailor safety to each site's specific needs. With the EN54 I/O Module (2X2) Jeweller, the system can control fire protection equipment, such as triggering PAVA & VACIE voice evacuation systems, opening electric locks, switching on LED emergency signage, or blocking elevator access. All automated actions will be executed even if the CIE is offline.

When intrusion devices are connected, automation can go further. The CIE can shut off water during a leak or turn on ventilation if the CO₂ level rises. Users can also automate lighting, roller shutters, and garage doors based on arming/disarming, schedules, button presses, or detector alarms.

Emergency exit management
In case of fire, the system automatically unlocks emergency exit doors to ensure safe evacuation.

Scheduled visual verification
Ajax MotionCam detectors can capture photos on a schedule, delivering visual updates from the facility without requiring round-the-clock video surveillance.

Automatic water shut-off
The system automatically shuts off water in 7 seconds whenever LeaksProtect Jeweller or a third-party sensor detects flooding.

Stable performance even in a blackout

Main power supply
The CIE features power terminals1 for direct connection to a 110–240 V~, 50/60 Hz mains supply.

Backup battery
The CIE has a compartment for installing a backup battery2: EN54 Internal Battery (24h) or EN54 Internal Battery (72h). Each battery provides up to 24 or 72 hours of autonomous operation4, respectively. Batteries can be hot-swapped at any time without powering down the CIE.

Immunity to lags, freezing, and viruses

EN54 Fire Hub Jeweller runs on OS Malevich, a real-time operating system developed by Ajax Systems. The system is immune to viruses, resistant to cyberattacks, and extremely reliable. Loading and executing actions takes less than a second from tapping on a smartphone. Each automation scenario is executed within the same rapid timeframe.

The CIE features auto-updates via the internet. Using the Wings communication protocol, the CIE can also transmit updates to connected devices. Each update enhances the overall system performance and adds new features, so Ajax devices evolve and remain relevant for years.

Advanced system supervision

All Ajax devices perform automatic self-diagnosis and report their states to the CIE. Essential parameters, including tamper, communication, power supply, and sensor statuses, are continuously monitored. The Ajax Cloud server controls communication between the CIE and Ajax apps, ensuring instant notifications for monitoring stations, security companies, and users. In case of any fault or communication failure, a fire officer is informed immediately to request necessary services.

Sabotage resistance

Device authentication against spoofing
The CIE automatically checks the device's unique parameters for authentication during each communication session. If any parameter fails the check, the CIE ignores commands from the connected device.

Communication failure detection in 36 s
Each system device regularly exchanges data with the CIE. With maximum ping interval settings available (3 data packages once in 12 seconds), it takes only 36 seconds to identify communication loss and notify the security company and users about the incident.

Informative push notifications
The system instantly notifies users about alarms with critical alerts via Ajax apps. Notifications include alarm type, device name, facility name, and device room. Each detector's alarm also has a code for the monitoring software to identify its type. The CIE transmits alarms to the Ajax PRO Desktop monitoring app or third-party CMS using proprietary protocols. Upon receiving an alarm, the operator knows exactly where to dispatch the help.

Tamper alarm
The CIE enclosure has a tamper button that alerts when the device is detached from the surface or removed from the mounting panel. Additionally, the CIE is secured with a lock at the bottom of the enclosure to enhance its resistance to dismantling attempts. The lock can be opened by a special key tool included in the complete set.

Data encryption
All data the system stores and transmits is protected by a block cipher with a dynamic key. Encryption makes it extremely difficult to reprogram the device, replace, or steal the data.

Jamming detection and frequency hopping
The CIE constantly analyzes the quality of wireless communication with system devices. If some data packages are lost, the CIE uses radio hopping and automatically changes frequency within a band, notifying the security company and users about the jamming.