Communication with Ajax server and apps

The hub can be connected to three internet providers simultaneously: one via Ethernet and two via cellular networks. Ethernet serves as the primary channel, while two SIM cards act as backups. If the primary connection is lost, the hub automatically switches to the SIM with the strongest signal — all within seconds.

Reliable cellular communication through any barrier

When the hub is installed in a basement or metal-enclosed space, ExternalAntenna helps overcome cellular signal interference. The 3-meter cable allows for optimal antenna placement for the strongest possible signal. If the cable is cut or damaged, both the security company and users receive an instant alert.

• Cellular communication boost
• External antenna breakage detection
• Cable length of 3 m

More freedom in project design

Superior Hub Hybrid supports both Superior Jeweller and Fibra communication protocols, allowing for any combination of wired and wireless devices within a single system. Installers can create the most efficient setups using three wired topologies alongside wireless connectivity. This hybrid flexibility simplifies installation, reduces costs, and ensures reliable performance across sites of any size or complexity.

Wireless connection
Ajax wireless technologies provide up to 2,000 m of communication range in open space. Ajax range extenders can effectively double the wireless coverage and deliver a stable connection across large or complex facilities.

Beam topology
Beam (radial wiring) uses one Fibra line and provides up to 2,000 m of wired communication1 without line extenders. A single hub can support up to eight beams or a combination of beams and other topologies.

Ring topology
Ring uses two Fibra lines to form a hub–device–hub loop. If a line is broken, all devices remain operational — the system automatically splits into two beams. Ring offers up to 500 m of wired communication and can also be combined with other topologies on the same hub.

Tree topology
Tree connection helps create more complex system layouts by branching the line with Fibra accessories. Superior LineSplit Fibra divides one line into four branches and extends each by 2,000 m. Superior LineSupply Fibra provides additional power and extends the line as well.

PRO is king

The myth of wired systems being difficult to install is finally busted. Ajax has turned what used to be an expensive, time-consuming, and dusty process into a fast and flexible experience for PROs. A complete set of Ajax tools is meant to make every stage easy and convenient — from project design to client support and system maintenance.

The Superior Hub Hybrid 2 board can be installed into Ajax Case with a flick of the wrist. Intuitive Ajax apps guide installers through setup and help instantly integrate the device into the system. Once added, the device can be configured, tested, and maintained remotely at any time. No programming required — everything is ready to work out of the box.

Stable performance even in a blackout

Mains power supply
Superior Hub Hybrid features a built-in 110–240 V~ power supply that connects to the mains. Wired Ajax Superior devices are highly energy-efficient, consuming significantly less energy than comparable products from other manufacturers. This allows the entire system to operate without additional modules.

Backup battery
The hub can power 30 wired Ajax Superior devices for up to 60 hours while running on a 12 V⎓, 7 Ah backup battery. And when Battery power saver is enabled, the system can operate for 200 hours straight. Meanwhile, wireless Ajax Superior devices require no external power supply, as they are battery-operated.

Sabotage resistance

Physical protection of the line against breakage
Superior Hub Hybrid 2 supports eight Fibra lines. With wired Ajax accessories, installers can split, power, protect, and extend connections dozens of times. Lines can also be branched to create unexpected cable routes, making tampering more difficult for intruders. With Ring topology, a line breakage forms two fully operational segments without losing any device. The system instantly notifies both the security company and users.

Tamper alarm
The hub board features two tamper buttons that trigger an alarm if the hub is detached from the surface or the front lid is removed. Superior Hub Hybrid 2 (without casing) also allows for connecting an external tamper board sold with Ajax Case.

Device authentication to prevent spoofing
The hub automatically verifies each device's unique parameters during every communication session. If any parameter fails authentication, the hub ignores all commands from that device.

Communication failure detection in 36 s
Each system device regularly exchanges data with the hub and can send three data packets as often as every 12 seconds. If the connection is lost, the system detects it in only 36 seconds and notifies the security company and users about the incident.

Data encryption
All data stored and transmitted by the system is protected with block cipher encryption featuring a dynamic key. This makes it virtually impossible to reprogram the device, substitute, or steal the data.

Jamming detection and frequency hopping
Superior Hub Hybrid 2 constantly monitors the quality of wireless communication with system devices. If data packets are lost, it automatically switches to a different frequency within the band and reports the interference. Both the security company and users are notified about jamming attempts, ensuring the system stays one step ahead of sabotage.

Informative push notifications
In case of an alarm, the system instantly notifies users via Ajax apps with critical alerts that include alarm type, device name, facility name, and room. Each detector-triggered alarm is also assigned a code, enabling monitoring companies to identify it quickly. The hub transmits alarms to the Ajax PRO Desktop app or third-party monitoring software using proprietary protocols. Upon receiving an alarm, operators always know exactly where help is need