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Kent Business Awards Finalists
Kent Business Awards Finalists
Firesense Reaches the Finals in Two Kent Business Awards Categories
We are delighted to announce that Firesense has been shortlisted as a finalist in both Customer Service and Best Family Business at the Kent Business Awards.
A Milestone Worth Celebrating
As a proud family-run business based in Tunbridge Wells, being recognised in two categories is a fantastic achievement for everyone at Firesense. These nominations reflect the relationships we have built with customers, suppliers and colleagues throughout more than three decades in the fire and security industry.
While awards are always appreciated, the recognition is especially meaningful because it highlights the two things we care most about: delivering exceptional customer service and maintaining the family values that have defined Firesense since 1992.
Customer Service Finalist
Outstanding customer service has always been at the heart of Firesense. From technical advice and product recommendations through to fast quotations, stock availability and dependable deliveries, our team works every day to help customers keep projects moving.
We are incredibly proud that many of our customers have worked with Firesense for over a decade, with some partnerships extending beyond twenty years.
“We have used Firesense for years and always receive an excellent service, with a very professional touch.”
Daniel J“I've been dealing with Firesense for twenty-five years and have always found staff to be friendly and accountable.”
Gareth O“Brilliant customer service. They have never let me down.”
Matt • TrustpilotBest Family Business Finalist
Founded in 1992, Firesense remains a family-owned business today. Although the company has grown into one of the UK's leading independent fire detection distributors, the values that shaped the business from the beginning remain unchanged.
Trust, reliability, accountability and long-term relationships continue to guide how we work with customers, suppliers and one another. These principles have helped Firesense grow while maintaining the personal service and supportive culture that customers often tell us sets us apart.
Trust
Building relationships that last for decades.
Knowledge
Providing expert technical support and advice.
Reliability
Supporting projects with dependable supply.
Partnership
Working alongside customers for long-term success.
Thank You
Reaching the finals in two categories would not have been possible without the loyalty of our customers, the support of our suppliers and the dedication of our incredible team.
Whatever the outcome, we are immensely proud to be recognised among Kent's leading businesses and look forward to continuing to support installers across the UK for many years to come.
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